Medical Office Patient Experience Specialist

Kidz Medical Services; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Kidz Medical Services in Miami, FL is seeking a full-time Clerical Assistant for our medical practice. This role includes check-in/check-out, scheduling, insurance verification, and data entry with a focus on accuracy and patient service.

Ideal candidates have a high school diploma or GED (or 2+ years related experience), strong Microsoft Office skills, and familiarity with medical terms. Professional appearance and superb interpersonal skills are essential.

Qualifications

• High school diploma or GED required, or 2+ years related experience.
• Proficient in MS Office Suite; familiarity with medical practice management software is a plus.
• Excellent interpersonal and communication skills; professional appearance.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Greets and directs patients to examination rooms.
• Schedules patient appointments and makes reminder calls.
• Informs patients about delays and waiting times.
• Answers inquiries or directs them to appropriate staff.
• Obtains and updates patient information and insurance details.
• Receives and processes payments for services.
• Ensures patient charts are ready with billing information.

Skills

Communication skills

Attention to detail

Professional appearance

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe

Practice management software

Job description

Kidz Medical Services in Miami, FL is seeking a full-time Clerical Assistant for our medical practice. This role includes check-in/check-out, scheduling, insurance verification, and data entry with a focus on accuracy and patient service.

Ideal candidates have a high school diploma or GED (or 2+ years related experience), strong Microsoft Office skills, and familiarity with medical terms. Professional appearance and superb interpersonal skills are essential.