Patient Experience & Registration Specialist

Centerplace Health Inc; North Port (FL); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

CenterPlace Health is seeking a detail-oriented medical office assistant to support front desk operations in our Florida health center. You will input patient data into the EHR, verify insurance, schedule visits, and assist patients with forms while providing excellent customer service.

The role requires proficiency with Office 365 (Outlook, Word), reliable data entry, and strong communication with physicians, staff, and patients.

Qualifications

• High School Graduate or GED.
• Ability to effectively interact with physicians, patients, and staff.
• Familiar with safe, efficient use of current office equipment/software.
• Knowledge of Office 365 programs including Outlook and Word.
• Experience with Electronic Health Records (EHR) preferred.

Responsabilités

• Registration: Creates new patient accounts and verifies information in the EHR.
• Pre-Visit: Pre-screens records and verifies insurance eligibility.
• Scheduling: Schedules, reschedules, and notes no-shows in the system.
• Patient Visit: Checks in/out patients and ensures complete forms in EHR.
• Cashier: Post charges, reconcile cash drawer, and prepare deposits.
• Document Management: Import and categorize documents in EHR per protocol.
• Billing: Support billing tasks and daily workflow dashboards.
• Other: Translate as needed and maintain patient confidentiality.

Connaissances

Customer service

Interpersonal skills

Data entry

Phone etiquette

Formation

High School Diploma or GED

Outils

EHR systems

Office 365 (Outlook, Word)

Description du poste

CenterPlace Health is seeking a detail-oriented medical office assistant to support front desk operations in our Florida health center. You will input patient data into the EHR, verify insurance, schedule visits, and assist patients with forms while providing excellent customer service.

The role requires proficiency with Office 365 (Outlook, Word), reliable data entry, and strong communication with physicians, staff, and patients.