Medical Office Operations Lead - Front Desk & Patient Care

HCRC consulting; Lutz (FL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Great work-life balance

Ongoing training and professional dev.

Ownership within a collaborative team

Job summary

HCRC consulting is seeking a hands-on Medical Office Manager / Front Desk Manager for a multi-location outpatient practice expanding into the Lutz area. You will keep the office running smoothly and help create an excellent patient experience.

The role combines front desk duties with daily operations, scheduling, staff support, and training, offering $30–$40 per hour plus bonus opportunities, with PTO and work‑life balance.

Qualifications

• At least 2 years of medical front desk or healthcare administration experience.
• Prior office management or lead front desk experience is a strong plus.
• Excellent communication and patient service skills.
• Strong organization and attention to detail.
• Experience with scheduling software and EMRs.

Responsibilities

• Coordinate daily office operations and front desk workflow.
• Welcome patients and provide friendly, attentive service.
• Answer calls, schedule appointments, and manage patient communications.
• Coordinate patient check-in/check-out, paperwork, and payments.
• Maintain an organized, welcoming reception area.
• Train and support front desk team members.
• Protect patient confidentiality and accurate information.
• Communicate with providers and staff to keep daily operations running smoothly.

Skills

Medical front desk

Healthcare administration

Organization

Customer service

Communication

Tools

Scheduling software

Electronic medical records

Job description

HCRC consulting is seeking a hands-on Medical Office Manager / Front Desk Manager for a multi-location outpatient practice expanding into the Lutz area. You will keep the office running smoothly and help create an excellent patient experience.

The role combines front desk duties with daily operations, scheduling, staff support, and training, offering $30–$40 per hour plus bonus opportunities, with PTO and work‑life balance.