Patient-First Medical Office Front Desk Coordinator

Florida Digestive Health Specialists LLP; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Positive work environment

Job summary

Florida Digestive Health Specialists LLP in Tampa is seeking a Front Desk Coordinator to support Trinity & Lutz satellite locations. You will greet patients, handle sign-in, manage scheduling, answer calls, verify insurance, and maintain accurate records with empathy and professionalism.

The role emphasizes HIPAA compliance, teamwork, and delivering outstanding patient care while supporting busy medical office operations; experience in healthcare and strong communication are preferred, with

Qualifications

• High school diploma or equivalent required.
• Experience in a medical/healthcare setting preferred.
• Excellent verbal and written communication skills with patients and healthcare professionals.
• Strong organizational skills with multitasking in a fast-paced environment.
• Empathetic, compassionate demeanor with professional conduct.
• Proficiency with scheduling software and EMR systems.
• Ability to adapt to changing priorities and schedules.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor
• Ensure completion of patient paperwork, sign-in, and scheduling
• Answer phone calls, take messages, and redirect as necessary
• Maintain patient appointments on schedule and inform providers of delays
• Communicate effectively with patients, medical staff, and team members
• Assure HIPAA compliance and protect patient confidentiality
• Maintain front desk cleanliness and organization
• Assist with other administrative tasks as assigned by management
• Note: duties may change to meet company needs

Skills

Verbal communication

Written communication

Multitasking

Empathy

Professionalism

EMR software

Scheduling software

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

Florida Digestive Health Specialists LLP in Tampa is seeking a Front Desk Coordinator to support Trinity & Lutz satellite locations. You will greet patients, handle sign-in, manage scheduling, answer calls, verify insurance, and maintain accurate records with empathy and professionalism.

The role emphasizes HIPAA compliance, teamwork, and delivering outstanding patient care while supporting busy medical office operations; experience in healthcare and strong communication are preferred, with