Front Office Team Lead: Healthcare Ops & People Leader

Clearwater Cardiovascular Consultants; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) match – 100% Match on the first

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Wellness Program

Job summary

Clearwater Cardiovascular Consultants in the Tampa Bay region is seeking a dedicated Front Office Team Lead to supervise the front office staff and ensure smooth patient access operations.

You will oversee scheduling, training, and performance, while maintaining a welcoming environment and coordinating with the Office Manager to keep clinic operations efficient. Strong communication and prior supervisory experience are required; healthcare experience is preferred.

Qualifications

• Good communication and organizational skills required.
• Attention to detail and ability to maintain accurate information.
• Strong communication and interpersonal skills, and ability to interact with employees at all levels.
• Previous management experience preferred.
• Healthcare experience preferred.

Responsibilities

• Schedule visits and testing to meet patient and physician needs.
• Manage resource schedules and resolve member issues.
• Perform daily duties of the patient services rep if needed (scheduling and maintenance).
• Supervise front office staff and assist Office Manager in daily operations.
• Orient and train Patient Services employees and provide guidance to the team.
• Provide a welcoming atmosphere for patients and coach staff for efficiency.
• Monitor staff performance, conduct evaluations, and manage PTO requests.
• Ensure staff are trained in tools, policies, and procedures.

Skills

Communication

Organizational skills

Attention to detail

Interpersonal skills

Management experience

Education

High school diploma

College education preferred

Job description

Clearwater Cardiovascular Consultants in the Tampa Bay region is seeking a dedicated Front Office Team Lead to supervise the front office staff and ensure smooth patient access operations.

You will oversee scheduling, training, and performance, while maintaining a welcoming environment and coordinating with the Office Manager to keep clinic operations efficient. Strong communication and prior supervisory experience are required; healthcare experience is preferred.