Medical Office Operations Lead

MelroseWakefield Healthcare; Melrose (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Tufts Medicine in Melrose, MA is seeking an experienced healthcare administrative assistant to manage day-to-day clerical tasks and support site operations. The role includes scheduling, records maintenance, insurance verification, and patient communications to ensure smooth clinic flow.

Ideal candidates have a High School diploma, healthcare experience, and strong organizational skills. This is a full-time, on-site position with competitive pay and total rewards.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administration or staffing is preferred.
• Proficiency with office software and medical records systems.

Responsibilities

• Schedules appointments for physician visits and tests.
• Verifies insurance and educates patients on coverage.
• Handles billing, collections, and patient financial communications.
• Maintains office records, files, and correspondence.
• Gathers medical records for release and coordinates referrals.

Skills

Computer literacy

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Independent work

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Tufts Medicine in Melrose, MA is seeking an experienced healthcare administrative assistant to manage day-to-day clerical tasks and support site operations. The role includes scheduling, records maintenance, insurance verification, and patient communications to ensure smooth clinic flow.

Ideal candidates have a High School diploma, healthcare experience, and strong organizational skills. This is a full-time, on-site position with competitive pay and total rewards.