Medical Office Operations Lead

Akron Children's; Canton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Akron Children's is seeking an Office Coordinator to support department management by handling administrative and secretarial tasks essential to daily operations.

You will ensure a safe, orderly office environment, supervise clerical staff where applicable, and coordinate communication with hospital departments and outside agencies while addressing appointment and scheduling issues for patients and families.

Qualifications

• Experience in a front office medical function is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Electronic Medical Record software and scheduling software is preferred.

Responsibilities

• Meets administrative and secretarial requirements of the Department Supervisor of the office.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Trains and oversees the work of clerical staff in all functional areas.
• Communicates with other offices, hospital departments, and outside agencies.
• Researches appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
• Other duties as required.

Skills

Front office experience

Confidential information handling

MS Office Suite

Interpersonal communication

Healthcare environment

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office (Outlook, Excel, Word)

EMR software

Scheduling software

Job description

Akron Children's is seeking an Office Coordinator to support department management by handling administrative and secretarial tasks essential to daily operations.

You will ensure a safe, orderly office environment, supervise clerical staff where applicable, and coordinate communication with hospital departments and outside agencies while addressing appointment and scheduling issues for patients and families.