Medical Office Manager - Ophthalmology

Luxor Eye Institute; Bakersfield (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Luxor Eye Institute in Bakersfield, CA is seeking a Medical Office Manager to lead our front desk and patient coordination teams and oversee daily operations shaping each patient’s visit.

This full-time, on-site role reports to the Director of Operations. You will manage staffing coverage, scheduling, check-in, and patient communication, while ensuring Nextech records accuracy and HIPAA compliance.

Qualifications

• Experience supervising administrative teams in a medical office.
• Familiar with patient scheduling and registration workflows.
• Strong HIPAA knowledge and privacy practices.
• Experience with Nextech is a plus.

Responsibilities

• Lead front desk and patient coordination teams.
• Manage staff coverage, scheduling, and check-in/out.
• Coordinate with clinical and billing to resolve delays.
• Maintain Nextech records and protect patient confidentiality.
• Identify and drive process improvements.

Skills

Staff supervision

Scheduling

HIPAA compliance

Patient coordination

Reporting & spreadsheets

Education

High school diploma or equivalent

Tools

Nextech

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

Medical Office Manager – Ophthalmology

Luxor Eye Institute | Bakersfield, CA | Full-time, on-site

Schedule

Monday–Friday, with occasional Saturdays

Luxor Eye Institute is a growing ophthalmology practice focused on attentive, concierge-level patient care. We’re hiring a Medical Office Manager to lead our front desk and patient coordination teams and oversee the daily operations that shape each patient’s visit.

You’ll report to the Director of Operations and make day-to-day decisions about staffing coverage, team priorities, and patient flow. When the schedule runs behind, a handoff breaks down, or a patient raises a concern, you’ll coordinate the response and see it through.

Lead Luxor’s front desk and patient coordination teams. Manage staff coverage and performance, oversee scheduling and check-in, and keep patients informed during delays. Maintain accurate Nextech records and resolve recurring workflow issues.

What you’ll lead

• Team performance. Set daily priorities, assign coverage, train new hires, coach employees, and address attendance and performance concerns directly.
• Patient flow. Oversee scheduling, registration, check-in, and checkout. Coordinate with clinical and billing teams to resolve delays and incomplete handoffs.
• Patient experience. Make sure patients receive timely updates during delays. Step in when concerns escalates and follow through on the resolution.
• Office systems. Reinforce accurate use of Nextech, maintain office procedures and reports, oversee supplies, and protect patient confidentiality.
• Process improvement. Identify recurring problems, assign clear ownership, and follow up to verify that changes are working.

What you bring

• Experience managing an office or supervising administrative operations, including direct staff supervision and performance coaching.
• Working knowledge of patient scheduling, registration, and medical office workflows.
• Sound judgment when balancing staffing needs, patient concerns, and competing priorities.
• Comfort with spreadsheets, operational reporting, and practice management systems.
• Working knowledge of HIPAA and patient confidentiality practices.
• High school diploma or equivalent.

Qualifications

Direct staff supervision experience, knowledge of medical office workflows and HIPAA, and a high school diploma or equivalent. Healthcare management experience is strongly preferred. Ophthalmology and Nextech experience are a plus.

Luxor Eye Institute is an equal opportunity employer.