Medical Office Manager

Premier Eye Associates, LLC; Prattville (AL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Professional development

Employee discounts

Job summary

Premier Eye Associates, LLC is seeking an Office Manager to lead operations in a growing optometry practice. You will coach staff, manage daily workflows, and ensure an exceptional patient experience from check-in to check-out.

You will train and develop team members, promote professionalism, and drive continuous improvement while maintaining strong communication with doctors and leadership. Expect a Monday–Friday schedule and a supportive, growth-oriented culture.

Qualifications

• High school diploma or equivalent required.
• Experience managing an optometry/medical office preferred.
• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.
• Ability to train staff and improve workflows.
• Familiarity with insurance, scheduling, and EHR systems.

Responsibilities

• Lead, coach, and hold team to high standards of performance and patient care.
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow.
• Train and develop team while promoting teamwork, professionalism, and continuous improvement.
• Monitor staff performance, address concerns promptly, and maintain a positive workplace.
• Ensure patients receive an exceptional experience from check-in to check-out.
• Support front desk, technicians, and optical functions to maintain efficient patient flow.
• Help implement practice policies, procedures, goals, and improvements.
• Maintain strong communication between team members, doctors, and leadership.
• Identify problems and develop solutions before they interfere with care.
• Drive growth and success through leadership, organization, and accountability.

Skills

Leadership

Communication

Coaching

Staff management

Problem solving

Organization

Patient focus

Teamwork

Conflict resolution

Education

High school diploma or equivalent

Tools

EHR systems

Practice management software

Scheduling software

Job description

Office Manager – Join Our Growing Team!

Are you an experienced leader who enjoys developing people, improving operations, and creating an exceptional experience for both patients and employees? Premier Eye Associates is seeking a bright, motivated, and dependable Office Manager to lead our growing private optometry practice. This is an important leadership position for someone who takes ownership, leads by example, and wants to play a meaningful role in the continued growth and success of our practice.

What You'll Do

• Lead, coach, motivate, and hold team members accountable to high standards of performance and patient care
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow to keep the practice running efficiently
• Train and develop team members while promoting teamwork, professionalism, and continuous improvement
• Monitor staff performance, address concerns promptly, and help maintain a positive and productive workplace
• Ensure patients consistently receive an exceptional experience from check-in through check-out
• Support front desk, technician, and optical functions when needed to maintain efficient patient flow
• Help implement practice policies, procedures, goals, and operational improvements
• Maintain strong communication between team members, doctors, and practice leadership
• Identify problems, take initiative, and develop solutions before they interfere with patient care or office performance
• Help drive the continued growth and success of the practice through strong leadership, organization, and accountability

Why You'll Love Working Here

Supportive & Growth-Oriented CultureWe invest in our team and want our employees to grow both personally and professionally. As Office Manager, you'll have the opportunity to make a meaningful impact on the practice while continuing to develop your own leadership and management skills.

Work-Life Balance

Enjoy a consistent Monday through Friday schedule with no evenings or weekends.

Comprehensive Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off (PTO)
• Paid parental leave
• Paid holidays, including New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas
• Employee discounts on eyewear and services
• On-the-job training and professional development
• Opportunity for Advancement

Positive, Professional Environment

Be part of a team that values compassion, organization, accountability, teamwork, excellent patient care, and creating a workplace people enjoy being part of.

About Premier Eye Associates

Premier Eye Associates is a growing, privately owned eye care practice providing advanced primary and medical eye care in a welcoming, patient-centered environment. We combine advanced technology with personalized care and believe exceptional patient experiences start with an exceptional team. We value compassion, teamwork, leadership, and professional growth while creating a positive workplace where employees can learn, advance, and build meaningful long-term careers in healthcare.

What We're Looking For

• A confident, positive leader who leads by example
• Dependable, organized, and highly accountable
• Strong communication and interpersonal skills
• Ability to coach, motivate, and develop team members
• Comfortable addressing performance issues and difficult situations professionally
• Strong problem-solving and decision-making skills
• Ability to prioritize and stay organized in a busy environment
• Willingness to step in and help the team wherever needed
• Patient-focused with high standards for professionalism and service
• Able to thrive in a fast-paced environment while balancing patient care and operational demands
• Interested in growing personally and professionally while helping the practice succeed

Required Qualifications

• High school diploma or equivalent

Preferred Qualifications

• Previous experience managing an optometry, ophthalmology, or medical office
• Experience supervising, training, and developing employees
• Knowledge of front desk, clinical, and optical workflows
• Experience with employee scheduling and daily staff management
• Familiarity with insurance, patient scheduling, and medical office operations
• Strong computer skills and experience with electronic health record or practice management systems
• Experience establishing and monitoring performance expectations
• Proven ability to resolve employee and operational issues professionally

Position Details

Compensation: base pay plus a performance-based production bonus

Job Type: Full-time

Schedule: Monday through Friday

Shift: 8-hour shifts

Evenings: None

Weekends: None