Assistant Front Desk Manager

EAST FLORIDA EYE INSTITUTE; Florida; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Profit sharing

Job summary

East Florida Eye Institute is seeking an experienced Assistant Front Office Manager to support daily operations of the ophthalmology practice. This role oversees front-office workflow, staff training, patient experience initiatives, scheduling oversight, and administrative operations while ensuring exceptional patient service.

The ideal candidate will have ophthalmology office experience, proficiency with Nextech EMR/PM, and at least three years in medical office settings.

Qualifications

• Ophthalmology office experience required.
• Minimum of 3 years medical office experience.
• Supervisory or management experience preferred.
• Strong scheduling, insurance verification, referrals and authorizations.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced, patient-focused environment.

Responsibilities

• Oversee daily front-office operations.
• Support staff training and cross-training initiatives.
• Monitor scheduling and patient flow.
• Assist with quality assurance and patient service standards.
• Help maintain operational efficiency and workflow processes.
• Provide coverage and support for all front-office functions as needed.
• Multitask in a fast-paced clinical environment while maintaining exceptional patient service.

Skills

Communication

Organization

Problem solving

Tools

Nextech EMR/PM

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Profit sharing

East Florida Eye Institute

East Florida Eye Institute is seeking an experienced Assistant Front Office Manager to support the daily operations of our ophthalmology practice. This position assists with front-office workflow, staff training, patient experience initiatives, scheduling oversight, and administrative operations while ensuring exceptional service for our patients.

Qualifications

• Ophthalmology experience required.
• Experience with Nextech EMR/PM preferred.
• Minimum of 3 years of medical office experience.
• Previous supervisory, team lead, or management experience preferred.
• Strong understanding of patient scheduling, insurance verification, referrals, and authorizations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, patient-focused environment.

Responsibilities

• Assist in overseeing daily front-office operations.
• Support staff training and cross-training initiatives.
• Monitor scheduling and patient flow.
• Assist with quality assurance and patient service standards.
• Help maintain operational efficiency and workflow processes.
• Provide coverage and support for all front-office functions as needed.
• Ability to multitask in a fast-paced clinical environment while maintaining exceptional patient service.