Medical Office Front Desk Specialist – Scheduling & Billing

Atlantic Health; Union (NJ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription

Life & AD&D Insurance

Short-Term and Long-Term Disability

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

On-Site Childcare

Well-Being Rewards

Employee Assistance Program

Job summary

Atlantic Health is seeking a Medical Office Associate I (Front Desk Receptionist) for AMG Primary Care in Union, NJ. The role supports daily operations across front and back office tasks, including scheduling, billing support, coding, patient communication, and filing to ensure high-quality service.

Responsibilities include interviewing patients, updating records, verifying insurance, and notifying patients about tests and appointments, with strict HIPAA compliance.

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: Associates degree in Medical Office Management, Business, or related field.
• 3+ years of experience in a medical office environment or relevant area.
• 2+ years' administrative experience.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPA compliance.

Skills

Customer service

HIPAA compliance

Scheduling

Education

High School Diploma

Associates degree (preferred)

Job description

Atlantic Health is seeking a Medical Office Associate I (Front Desk Receptionist) for AMG Primary Care in Union, NJ. The role supports daily operations across front and back office tasks, including scheduling, billing support, coding, patient communication, and filing to ensure high-quality service.

Responsibilities include interviewing patients, updating records, verifying insurance, and notifying patients about tests and appointments, with strict HIPAA compliance.