Medical Office Associate I — Front Desk & Billing Pro

Atlantic Health System; Morristown (NJ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical,Dental,Vision coverage

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

Job summary

Atlantic Medical Group in Morristown, NJ, is seeking a Medical Office Associate I to provide front desk and call center support in a full-time, dayshift role. You will handle scheduling, patient communications, billing support, and maintain confidential health records with HIPAA compliance.

The position requires a flexible schedule (Mon-Fri, 7:45 am–5:30 pm) and willingness to travel to multiple locations. A high school diploma is required, with preferred medical office experience.

Qualifications

• High School Diploma or equivalent.
• Must be willing to travel to Morristown, Bridgewater, Rockaway, Pompton Plains and/or Clark locations.
• Must be willing to work a flexible schedule Monday to Friday, 7:45 am to 5:30 pm.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Obtains insurance referrals for patient appointments.
• Contacting patients regarding appointments and answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Triages phone calls in the practice call center.

Skills

Customer service

Scheduling

Billing support

Patient communication

Filing

Education

High School Diploma or equivalent

Job description

Atlantic Medical Group in Morristown, NJ, is seeking a Medical Office Associate I to provide front desk and call center support in a full-time, dayshift role. You will handle scheduling, patient communications, billing support, and maintain confidential health records with HIPAA compliance.

The position requires a flexible schedule (Mon-Fri, 7:45 am–5:30 pm) and willingness to travel to multiple locations. A high school diploma is required, with preferred medical office experience.