Front Desk & Scheduling Coordinator - Medical Office

Atlantic Health System; Morristown (NJ); On-site; USD 37,000 - 52,000; Full time

Job summary

Atlantic Health System in Morristown, NJ is seeking a front desk specialist to manage patient flow, greet patients, answer phone calls, schedule appointments and collect demographics and insurance information.

The role involves accurate EMR data entry, processing times, registrations, and coordination with clinicians. Occasional travel between practices may be required. Strong communication and computer skills are essential.

Qualifications

• Must have strong interpersonal and verbal communication skills to serve a diverse patient base.
• Proficient in patient registration, appointments, scheduling, and arrival management.
• Working knowledge of computers, medical terminology, insurance, and EMR usage.

Responsibilities

• Phone Coverage: Answer and handle calls promptly with proper etiquette.
• Scheduling: Schedule patient appointments with appropriate visit type and length.
• Registration: Greet patients, collect demographics and insurance info, and register in the system.
• EMR: Enter information into EMR and use EMR for notes, referrals, and check-out.
• May require managing reporting, scheduling, authorizations/referrals, and inventory.
• Travel to other practices as required by leadership.

Skills

Interpersonal communication

Phone etiquette

Scheduling patient appointments

Registration & demographics collection

EMR data entry

Tools

EMR system

Job description

Atlantic Health System in Morristown, NJ is seeking a front desk specialist to manage patient flow, greet patients, answer phone calls, schedule appointments and collect demographics and insurance information.

The role involves accurate EMR data entry, processing times, registrations, and coordination with clinicians. Occasional travel between practices may be required. Strong communication and computer skills are essential.