Medical Office Front Desk Specialist

Paycom - ATS; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom - ATS is seeking a full-time front desk clerk in the Phoenix area to perform routine clerical and administrative tasks within a health care setting. You will answer phones, assist patients, process data, and help with record-keeping to support smooth clinic operations.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. Experience in retail or clinical front desk is preferred, with a focus on accuracy and customer service.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented, professional attitude, reliable.
• Ability to follow or provide verbal & written instructions with clear grammar and spelling.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; refers inquiries to appropriate staff.
• Operates office machines and computers to process patients correctly and efficiently.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and memoranda.
• Assists patients with the use of clinic facilities or services.

Skills

Customer service

Attention to detail

Communication skills

English proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS is seeking a full-time front desk clerk in the Phoenix area to perform routine clerical and administrative tasks within a health care setting. You will answer phones, assist patients, process data, and help with record-keeping to support smooth clinic operations.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. Experience in retail or clinical front desk is preferred, with a focus on accuracy and customer service.