Front Desk & Client Services Specialist

Paycom; Phoenix, Northern (AZ, KY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Paycom, Phoenix Branch, seeks a professional Receptionist to greet visitors, answer calls, and support day-to-day office operations in a busy environment. This full-time, day-shift role emphasizes courteous service and accurate message handling.

The position requires a High School diploma, strong communication skills, and proficiency with MS Office. Location is on-site in Phoenix, with salary range of $55,000–$65,000 per year.

Qualifications

• Ability to operate a multi-line telephone system
• Must have a neat and professional appearance and demonstrate effective telephone etiquette
• Should be friendly, courteous, organized, and enjoy interfacing with people
• Must have good communication skills
• Good computer skills (MS Office suite)
• Must be a team player and be willing to find win-win solutions for our customers, companies, and agencies
• Prior office experience with a multi-line telephone system
• High School diploma or equivalent
• Adherence to Company policies and procedures
• Ability to fulfill job responsibilities through acceptable attendance

Responsibilities

• Answer incoming calls and greet clients and visitors in a friendly, courteous manner
• Maintain the in and out log and Welcome Board, direct inquiries to the appropriate party
• Distribute incoming faxes, record and forward messages, and retrieve overnight messages
• Type correspondence, reports, and other documents as requested
• Send outgoing faxes and manage basic clerical tasks
• Support office operations while maintaining professional image and accuracy

Skills

Multi-line phone system

Neat and professional appearance

Telephone etiquette

Friendly and organized

Good communication skills

MS Office proficiency

Team player

Customer service mindset

Education

High School diploma or equivalent

Tools

MS Office

Job description

Paycom, Phoenix Branch, seeks a professional Receptionist to greet visitors, answer calls, and support day-to-day office operations in a busy environment. This full-time, day-shift role emphasizes courteous service and accurate message handling.

The position requires a High School diploma, strong communication skills, and proficiency with MS Office. Location is on-site in Phoenix, with salary range of $55,000–$65,000 per year.