Healthcare Front Desk Clerk - Patient Support & Admin

Paycom - ATS; Peoria (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Paycom - ATS in Peoria, AZ is seeking a front desk clerk to provide clerical support in a healthcare setting. You will answer phones, greet patients, assist with data processing, and maintain records with accuracy.

The role emphasizes professionalism, strong communication, and the ability to work closely with healthcare staff. Prior front desk or retail experience is preferred and proficiency with MS Office is expected.

Qualifications

• 1+ year of retail or clinical front desk experience preferred.
• Detail oriented with a professional attitude and reliability.
• Strong organizational and multitasking abilities; able to follow written and verbal instructions.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries and refers to appropriate staff.
• Operates office machines and computers to ensure patients are processed correctly and efficiently.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures while supporting high quality customer service.
• Performs other duties as necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Organizational skills

Communication (verbal/written)

Interpersonal skills

English communication

Analytical skills

Basic computer skills

MS Office

Healthcare systems knowledge

HIPAA knowledge

Regulatory knowledge

Job description

Paycom - ATS in Peoria, AZ is seeking a front desk clerk to provide clerical support in a healthcare setting. You will answer phones, greet patients, assist with data processing, and maintain records with accuracy.

The role emphasizes professionalism, strong communication, and the ability to work closely with healthcare staff. Prior front desk or retail experience is preferred and proficiency with MS Office is expected.