Medical Office Front Desk Specialist

US Foot and Ankle Specialists; Olathe, Leawood (KS, KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists in Olathe, KS is seeking a friendly Medical Front Desk Receptionist to greet patients, manage schedules, verify insurance, and support daily office operations.

The ideal candidate will have strong communication, multitasking skills, and HIPAA compliance, and will handle payments, data entry, and coordination with providers to ensure a smooth patient experience.

Qualifications

• High school diploma or GED required or equivalent.
• 2+ years of administrative support experience in a medical setting preferred.
• Knowledge of health insurance processes, including pre-authorization and verification.
• Excellent customer service and interpersonal skills.
• Strong communication and multitasking abilities.
• Ability to maintain confidentiality and HIPAA compliance.
• Willingness to travel between local offices if needed.

Responsibilities

• Greet patients upon arrival and address questions and concerns.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage multiple provider calendars.
• Register new patients and update demographics and financial information.
• Monitor patient flow and communicate updates to patients and staff.
• Maintain patient records through data entry, faxing, and scanning.
• Collect payments including deductibles, coinsurance, copays, and OTC items.
• Review billing claims and denials; gather information to resolve issues.
• Maintain office supplies and coordinate equipment maintenance.
• Verify insurance eligibility, referrals, and authorizations for next-day appointments.

Skills

Customer service

Multitasking

HIPAA compliance

Microsoft Office

Medical terminology

Communication

Data entry

Scheduling

Insurance verification

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists in Olathe, KS is seeking a friendly Medical Front Desk Receptionist to greet patients, manage schedules, verify insurance, and support daily office operations.

The ideal candidate will have strong communication, multitasking skills, and HIPAA compliance, and will handle payments, data entry, and coordination with providers to ensure a smooth patient experience.