Medical Front Desk Specialist

Foot and Ankle Specialists of the Mid-Atlantic; Frederick (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy practice. You will be the first contact for patients, greeting them, answering calls, scheduling appointments, and supporting daily office operations with professionalism and compassion.

Ideal candidates have a High School Diploma or GED, 2+ years in medical administration, knowledge of insurance processes, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes, including pre-authorization, insurance verification, CPT codes and ICD-9/ICD-10 coding.
• Excellent customer service and interpersonal skills.
• Strong communication, multi-tasking, and problem-solving abilities.
• Ability to thrive in a fast-paced healthcare setting.
• HIPAA compliance and confidentiality.
• Travel between local office locations as needed.

Responsibilities

• Greet patients upon arrival and address questions.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage multiple calendars.
• Register new patients and update demographics and financial data.
• Support patient flow and communicate updates to staff and providers.
• Maintain and update patient records through data entry, faxing, and scanning.
• Collect payments including deductibles, coinsurance, balances, and copays.
• Review and update accounts receivable/payable changes since prior visits.
• Maintain logs of orthotics and schedule follow-ups.
• Monitor office supply inventory and coordinate maintenance.

Skills

Administrative support

Customer service

Communication

HIPAA compliance

Multitasking

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy practice. You will be the first contact for patients, greeting them, answering calls, scheduling appointments, and supporting daily office operations with professionalism and compassion.

Ideal candidates have a High School Diploma or GED, 2+ years in medical administration, knowledge of insurance processes, and strong communication skills.