Medical Front Desk & Patient Experience Specialist

US Foot & Ankle Specialists; St. Louis (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)?

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists seeks a Medical Front Desk Receptionist to provide essential administrative support in a fast-paced orthopedic practice. You will greet patients, schedule appointments, handle data entry, manage EHR records, collect payments, and educate patients on services and billing.

Strong customer service, HIPAA compliance, and multitasking are required. The role requires a High School Diploma and 2+ years in medical office support; proficiency with Microsoft Office and basic

Qualifications

• High school diploma or GED required.
• 2+ years of medical office/administrative experience preferred.
• Familiarity with medical terminology and CPT/ICD coding is a plus.
• Proficient in Microsoft Office and data entry; HIPAA compliance essential.

Responsibilities

• Greet patients and answer questions upon arrival.
• Schedule appointments and manage multiple provider calendars.
• Register new patients and update demographics and financial information.
• Process payments, copays, and OTC item sales.
• Maintain and update patient records in the EHR system.
• Verify insurance eligibility and referrals for next-day appointments.
• Prepare daily reports and assist with billing claims.

Skills

High School Diploma

2+ years administrative support

HIPAA compliance

Customer service

Medical terminology

Data entry

CPT/ICD coding knowledge

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EHR systems

Data entry software

Job description

US Foot & Ankle Specialists seeks a Medical Front Desk Receptionist to provide essential administrative support in a fast-paced orthopedic practice. You will greet patients, schedule appointments, handle data entry, manage EHR records, collect payments, and educate patients on services and billing.

Strong customer service, HIPAA compliance, and multitasking are required. The role requires a High School Diploma and 2+ years in medical office support; proficiency with Microsoft Office and basic