Medical Office Front Desk Specialist

Infor; Battle Creek (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Infor seeks an organized medical office assistant to handle front-desk duties and clerical tasks in a busy healthcare environment. You will support medical staff by managing patient flow and communications, while ensuring accurate intake and registration processes.

Responsibilities include appointment scheduling, insurance verification, copay collection, and maintaining electronic medical records. Must adapt to a fast-paced setting and protect patient information.

Qualifications

• Associate’s degree or equivalent formal education preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and productivity.

Responsibilities

• Answers incoming calls and routes to proper destination; creates appointments and messages.
• Greets and checks in patients; assists with registration and scheduling.
• Processes mail and faxes; scans documents to create Electronic Medical Records.
• Maintains office supplies and assists with QA initiatives.
• Verifies patient information and insurance details; collects copays.
• Coordinates scheduling of referrals and high-tech imaging appointments.

Skills

Telephone skills

Written communication

Interpersonal skills

Prioritization

Analytical skills

Problem solving

Data extraction

Software proficiency

Independent worker

Education

Associate’s degree or equivalent

Job description

Infor seeks an organized medical office assistant to handle front-desk duties and clerical tasks in a busy healthcare environment. You will support medical staff by managing patient flow and communications, while ensuring accurate intake and registration processes.

Responsibilities include appointment scheduling, insurance verification, copay collection, and maintaining electronic medical records. Must adapt to a fast-paced setting and protect patient information.