Medical Office Administrative Coordinator

Infor; Battle Creek (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Infor is seeking an administrative assistant to support a medical office with front-desk duties and clerical tasks. The role ensures smooth patient flow, accurate intake, and proper communication between patients and clinical staff.

Responsibilities include scheduling, registration, insurance verification, copay collection, and keeping EMR records up to date. A strong customer service orientation and multi-tasking ability are essential.

Qualifications

• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining productivity.
• Experience with data extraction from multiple information systems.
• Proficiency with email, electronic calendar, word processing and spreadsheets.

Responsibilities

• Answer incoming calls and route to proper destination, creates appointments, creates messages on patient’s behalf.
• Greets and checks in patients and visitors; assists patients with registration and scheduling.
• Processes incoming mail and faxes; prepares Electronic Medical Records by scanning necessary documents.
• Inventories, orders, and maintains all office supplies.
• Assists patients to complete documents such as intake and insurance forms.
• Directs patients when necessary and verifies current patient information.
• Verifies insurance eligibility and collects co-pays and outstanding balances.
• Coordinates scheduling of referrals and high-tech imaging appointments.
• Communicates with clinical staff to ensure complete patient information.

Skills

Telephone etiquette

Written communication

Interpersonal skills

Task prioritization

Analytical / problem-solving

Data extraction from multiple systems

Software proficiency

Independent work

Education

Associate degree or equivalent

Tools

Email

Electronic calendar

Word processing

Spreadsheets

Job description

Infor is seeking an administrative assistant to support a medical office with front-desk duties and clerical tasks. The role ensures smooth patient flow, accurate intake, and proper communication between patients and clinical staff.

Responsibilities include scheduling, registration, insurance verification, copay collection, and keeping EMR records up to date. A strong customer service orientation and multi-tasking ability are essential.