Medical Office Coordinator

Infor; Battle Creek (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Infor is seeking an organized Medical Office Administrator to handle clerical duties and maintain an efficient healthcare office. You will serve as the communications link between patients and clinical staff, assist with registration, scheduling, and insurance tasks, and help keep the EMR up to date.

The role emphasizes accurate data handling, front-desk excellence, and collaboration with medical personnel to support patient care in a busy office environment.

Qualifications

• Associate’s degree or equivalent formal education preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks with high productivity.
• Excellent analytical and problem‑solving skills.
• Experience with data extraction from multiple information systems.
• Proficiency in email, calendar, word processing and spreadsheets.
• Able to work independently.

Responsibilities

• Answer calls and route to proper destination; create appointments and messages.
• Greet patients and visitors; assist with registration and scheduling.
• Process incoming mail and faxes; manage Electronic Medical Record scanning.
• Inventory, order and maintain office supplies.
• Assist patients with intake and insurance forms.
• Direct patients when necessary; confirm physician and patient information.
• Verify insurance eligibility and collect copays.
• Support quality assurance initiatives.
• Update demographics and scan insurance cards into charts.
• Coordinate scheduling of referrals and high‑tech imaging appointments.
• Communicate with clinical staff to gather all necessary patient information.

Skills

Telephone communication

Written communication

Interpersonal skills

Task prioritization

Analytical skills

Data extraction

Software proficiency

Email and calendar tools

Independent worker

Education

Associate's degree or equivalent education

Job description

Infor is seeking an organized Medical Office Administrator to handle clerical duties and maintain an efficient healthcare office. You will serve as the communications link between patients and clinical staff, assist with registration, scheduling, and insurance tasks, and help keep the EMR up to date.

The role emphasizes accurate data handling, front-desk excellence, and collaboration with medical personnel to support patient care in a busy office environment.