Healthcare Front Desk & Patient Care Admin

MedStar Health; Rosedale (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health is seeking an Office Assistant to handle registration, scheduling, and clerical duties in a clinical setting. The role includes triaging inquiries, assisting with medical records, and supporting front-office operations to ensure smooth daily patient flow.

The ideal candidate will have strong customer service, communication, and multitasking abilities, with experience in a fast-paced medical office and proficiency in Microsoft Office applications.

Qualifications

• High School Diploma or GED required.
• Associate's degree (A.A.) preferred or Bachelor's degree in healthcare or related field preferred.
• Experience in a medical office or healthcare setting preferred.

Responsibilities

• Contributes to department goals and adheres to policies, procedures, and safety standards.
• Answer extensions, greet patients, triage inquiries, and schedule/coordinate appointments.
• Verify insurance and coordinate services, collect copayments, and reconcile cash receipts.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Organizational skills

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

MedStar Health is seeking an Office Assistant to handle registration, scheduling, and clerical duties in a clinical setting. The role includes triaging inquiries, assisting with medical records, and supporting front-office operations to ensure smooth daily patient flow.

The ideal candidate will have strong customer service, communication, and multitasking abilities, with experience in a fast-paced medical office and proficiency in Microsoft Office applications.