Medical Office Front Desk & Patient Services Specialist

MedStar Health; Washington; Vor Ort; USD 25.000 - 40.000; Vollzeit

Zusammenfassung

MedStar Health is seeking an Office Assistant to perform clerical and patient care duties essential to daily operations across departments. The role includes patient registration, scheduling, insurance verification, charge entry, copay collection, and front office coverage in contact with patients and clinical staff.

The ideal candidate will have strong customer service, excellent communication, proficiency with MS Office, and the ability to multi-task in a fast-paced medical office setting

Qualifikationen

• High School Diploma or GED is required.
• Associate's degree preferred or Bachelor’s degree preferred.
• 1–2 years experience in customer service is required.
• 1–2 years experience in a medical office is preferred.

Aufgaben

• Registers and schedules patients for various clinics; assists with modifications to physician schedules.
• Coordinates referrals, medical records, and diagnostic reports with internal/external providers.
• Verifies insurance, coordinates services and authorizations.
• Processes copayments, reconciles payments, and assists with billing in the PM/EHR system.
• Greets patients and visitors; answers phone and triages inquiries to appropriate staff.

Kenntnisse

Customer service

Verbal communication

Written communication

Organizational skills

Multi-tasking

Professional demeanor

Self-starter

Ausbildung

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Jobbeschreibung

MedStar Health is seeking an Office Assistant to perform clerical and patient care duties essential to daily operations across departments. The role includes patient registration, scheduling, insurance verification, charge entry, copay collection, and front office coverage in contact with patients and clinical staff.

The ideal candidate will have strong customer service, excellent communication, proficiency with MS Office, and the ability to multi-task in a fast-paced medical office setting