Medical Office Coordinator & Patient Scheduling

Infor; Coldwater (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Infor is seeking an Administrative Assistant for a busy medical office. You will handle clerical duties to keep the clinic organized and enable staff to focus on patient care.

You will act as the communication link between patients and clinical staff. Key duties include answering calls, greeting patients, assisting with registration, processing mail and faxes, managing schedules, verifying insurance, collecting copays, and updating demographics.

Qualifications

• Associate’s degree or equivalent preferred.
• Excellent telephone, written communication, and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining productivity.
• Experience with data extraction from multiple information systems and office software.

Responsibilities

• Answer incoming calls and route them appropriately.
• Greet patients and assist with registration and scheduling.
• Process mail and faxes; prepare EHR by scanning documents.
• Manage office supplies and inventory.
• Verify insurance eligibility and collect copays.
• Coordinate scheduling and referrals; schedule imaging when needed.
• Update patient demographics and keep charts current.
• Support quality assurance initiatives.

Skills

Excellent telephone skills

Written communication

Interpersonal skills

Multitasking

Analytical skills

Problem solving

Data extraction

Office software

Independent work

Education

Associate degree preferred

Tools

EMR systems

Job description

Infor is seeking an Administrative Assistant for a busy medical office. You will handle clerical duties to keep the clinic organized and enable staff to focus on patient care.

You will act as the communication link between patients and clinical staff. Key duties include answering calls, greeting patients, assisting with registration, processing mail and faxes, managing schedules, verifying insurance, collecting copays, and updating demographics.