Medical Office Front Desk & Scheduling Specialist

101 Riverside Hospital, Inc.; Williamsburg (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

101 Riverside Hospital, Inc. in Williamsburg, VA is seeking a Medical Office Receptionist to support patient access and registration. You will check in/out patients, verify insurance eligibility, register demographics, greet patients, and manage appointment scheduling.

The role requires a High School Diploma or GED with 1 year of medical office experience preferred. You will also handle chart prep, payments, referrals, and ensure accurate patient information in the system.

Qualifications

• High School Diploma or GED (Required)
• 1 year Medical Office experience (Preferred)

Responsibilities

• Check in and check out patients promptly and accurately.
• Verify insurance eligibility and collect payments as needed.
• Maintain patient demographics in registration software and ensure data accuracy.
• Greet patients and manage multi-line phone calls with professionalism.
• Schedule/reschedule appointments and handle referrals.
• Prepare visit-related documents and assist with chart prep.
• Promote Riverside Care Difference through excellent customer service.
• Collaborate with the team and participate in huddles/meetings.

Skills

Medical office experience

Education

High School Diploma or GED

Job description

101 Riverside Hospital, Inc. in Williamsburg, VA is seeking a Medical Office Receptionist to support patient access and registration. You will check in/out patients, verify insurance eligibility, register demographics, greet patients, and manage appointment scheduling.

The role requires a High School Diploma or GED with 1 year of medical office experience preferred. You will also handle chart prep, payments, referrals, and ensure accurate patient information in the system.