Medical Office Assistant — Patient Concierge & Scheduling

Riverside Health System; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Williamsburg, VA is seeking a medical office receptionist to support patient flow and registration. You will check in and out patients, verify insurance, schedule appointments, and maintain accurate demographics using the registration software.

The role may involve floating to other practices within the region to provide coverage. Strong customer service and attention to detail are essential; prior medical office experience is preferred but not required.

Qualifications

• High School Diploma or GED is required.
• 1 year Medical Office experience is preferred.

Responsibilities

• Check-in and check-out patients and collect payments.
• Verify insurance eligibility and maintain patient demographics in the registration software.
• Answer multi-line phone system and greet patients professionally.
• Schedule referrals and appointments; prepare visit documents and communications.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Health System in Williamsburg, VA is seeking a medical office receptionist to support patient flow and registration. You will check in and out patients, verify insurance, schedule appointments, and maintain accurate demographics using the registration software.

The role may involve floating to other practices within the region to provide coverage. Strong customer service and attention to detail are essential; prior medical office experience is preferred but not required.