Medical Office Front Desk & Scheduling Specialist

Atlantic Health; Morristown (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

PTO & Paid Sick Leave

Tuition Assistance

Parental/Adoption Leave

On-site child care option

Job summary

Atlantic Health is seeking a Medical Office Associate to support day-to-day front and back-office operations. You will interview patients, schedule appointments, maintain health records, and assist with billing and insurance verification, while delivering high-quality customer service.

The role emphasizes confidentiality, HIPA compliance, and teamwork across a multispecialty network in New Jersey. Previous medical office experience is valued, with opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• Associates degree preferred in Medical Office Management, Business, or related field.
• 3+ years of experience in a medical office or relevant area.
• 2+ years of administrative experience; bilingual a plus.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Maintains updated health records.
• Verifies insurance coverage and assists with claims.
• Communicates test results to patients as directed.
• Handles scheduling inquiries and rescheduling.
• Maintains confidentiality and HIPA compliance.

Skills

Customer service

Scheduling

HIPA compliance

Education

Associates degree in Medical Office Management, Business, or related field

Job description

Atlantic Health is seeking a Medical Office Associate to support day-to-day front and back-office operations. You will interview patients, schedule appointments, maintain health records, and assist with billing and insurance verification, while delivering high-quality customer service.

The role emphasizes confidentiality, HIPA compliance, and teamwork across a multispecialty network in New Jersey. Previous medical office experience is valued, with opportunities for growth.