Front Desk Medical Office Associate I

Atlantic Health; Bridgewater Township (NJ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & AD&D Insurance

Disability Insurance

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

Parental Leave

On-Site Childcare

Well-Being Rewards

EAP

Fertility Benefits

FSAs

Commuter Benefits

Job summary

Atlantic Health is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day support in a busy medical office. You will handle administrative tasks, scheduling, billing support, coding, patient communication, and filing while delivering high-quality customer service.

The role requires confidentiality and HIPAA compliance as you verify insurance, update records, and coordinate care across front and back office. This position is based at 100 Madison Ave, Morristown, NJ.

Qualifications

• High School Diploma or equivalent.
• Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Works with highest confidentiality and abides HIPAA compliance

Skills

Customer service

Administrative tasks

Scheduling

Billing support

HIPAA compliance

Education

High School Diploma or equivalent

Associates degree in Medical Office Management, Business, or related field

Job description

Atlantic Health is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day support in a busy medical office. You will handle administrative tasks, scheduling, billing support, coding, patient communication, and filing while delivering high-quality customer service.

The role requires confidentiality and HIPAA compliance as you verify insurance, update records, and coordinate care across front and back office. This position is based at 100 Madison Ave, Morristown, NJ.