Patient Services & Scheduling Coordinator

Atlantic Health; Morristown (NJ); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Atlantic Health is seeking a dedicated Front Desk/Medical Office Assistant to cover phone lines, schedule patient visits, register patients, and maintain EMR accuracy. You will support physicians and practice staff by handling referrals, authorizations, and outreach tasks, with occasional travel to other practices as directed.

The role requires strong communication, organization, and basic office skills, and offers exposure to a busy healthcare environment within Atlantic Health’s network.

Qualifikationen

• Must demonstrate interpersonal, written and verbal communication skills to serve a diverse customer base.
• Proficient in patient registration, appointments, scheduling, EMR notes, and indexing documents within EMR.
• Knowledge of medical terminology, insurance and basic office operations is preferred.

Aufgaben

• Phone Coverage: Answer and handle calls with appropriate etiquette.
• Scheduling: Schedule patient appointments and visits with appropriate visit type/length.
• Registration: Welcome patients and collect/verify demographics, insurance, and payment info; register in system.
• EMR: Enter information in EMR; use EMR for prescriptions, notes, referrals, outreach and check-out.
• May manage reporting, surgical scheduling, authorizations and referrals, and inventory.
• Travel to other practices as required by leadership.

Kenntnisse

Interpersonal skills

Verbal communication

Written communication

Scheduling

Customer service

Telephone etiquette

Tools

EMR software

Scheduling software

Jobbeschreibung

Atlantic Health is seeking a dedicated Front Desk/Medical Office Assistant to cover phone lines, schedule patient visits, register patients, and maintain EMR accuracy. You will support physicians and practice staff by handling referrals, authorizations, and outreach tasks, with occasional travel to other practices as directed.

The role requires strong communication, organization, and basic office skills, and offers exposure to a busy healthcare environment within Atlantic Health’s network.