Medical Office Front Desk & Admin Specialist

Atlantic Health System; Bridgewater (MA); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

Parental/Adoption Leave

Job summary

Atlantic Health System is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day administrative support and exceptional patient service. This role covers both front and back-office tasks, including scheduling, coding support, billing help, and patient communications.

You will verify insurance, assist with claims, update health records, and handle scheduling issues with strong confidentiality and HIPAA compliance.

Qualifications

• High School Diploma or equivalent.
• Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPAA compliance

Skills

Customer service

Front desk

HIPAA compliance

Scheduling

Education

Associate degree in Medical Office Management or related field

Job description

Atlantic Health System is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day administrative support and exceptional patient service. This role covers both front and back-office tasks, including scheduling, coding support, billing help, and patient communications.

You will verify insurance, assist with claims, update health records, and handle scheduling issues with strong confidentiality and HIPAA compliance.