Medical Office Front Desk & Referrals Coordinator

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System in Gainesville, GA is seeking a front desk/clerical professional to support Physician Services and clinics. You will handle reception, manage medical records, maintain front office inventory, and ensure accurate data entry in the EPIC system.

The role requires strong communication, reliability, and the ability to coordinate referrals and appointments with physicians. Working in NGHS offers a team-oriented environment and opportunities to grow within the healthcare

Qualifications

• Requires High School Diploma or GED.
• Knowledge of and proficiency with EPIC EMR system.
• Strong communication and organization skills.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate communication.
• Procures patient referrals in accordance with physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs referrals and posts referral numbers to patient accounts when received.
• Informs patients when referrals are needed and how to obtain them.
• Opens and distributes mail daily.
• Ensures patient information is entered into EPIC with accuracy.
• Maintains front office supplies inventory.

Skills

Customer service

EMR proficiency

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System in Gainesville, GA is seeking a front desk/clerical professional to support Physician Services and clinics. You will handle reception, manage medical records, maintain front office inventory, and ensure accurate data entry in the EPIC system.

The role requires strong communication, reliability, and the ability to coordinate referrals and appointments with physicians. Working in NGHS offers a team-oriented environment and opportunities to grow within the healthcare