Medical Front Desk & Records Specialist

Northeast Georgia Health System; Braselton (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Northeast Georgia Health System is seeking a diligent medical front office specialist to support physician clinics in Braselton. You will manage reception, referrals, scheduling, patient data entry in EPIC, mail handling, and daily deposits, ensuring accurate records and timely communications.

Ideal candidates have a High School Diploma or GED, prior customer service or medical office experience, and proficiency with EPIC. This role offers stable shifts and an essential team environment.

Qualifications

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.

Responsabilités

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system.
• Ensures daily audit journals are balanced.
• Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed.
• Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Connaissances

Customer service

Communication

EMR proficiency

Formation

High School Diploma or GED

Outils

EPIC EMR

Description du poste

Northeast Georgia Health System is seeking a diligent medical front office specialist to support physician clinics in Braselton. You will manage reception, referrals, scheduling, patient data entry in EPIC, mail handling, and daily deposits, ensuring accurate records and timely communications.

Ideal candidates have a High School Diploma or GED, prior customer service or medical office experience, and proficiency with EPIC. This role offers stable shifts and an essential team environment.