Patient Services & Scheduling Specialist

20 Northeast Georgia Medical Center, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk administrative professional to manage patient check-in, scheduling, and payment processing at multiple locations including Gainesville office. The role emphasizes excellent customer service and accurate data entry to support patient flow.

The ideal candidate will have a high school diploma or GED and at least one year of front desk experience in a hospital or physician's office setting.

Qualifications

• Greeting and check-in of patients.
• Appointment scheduling for patients across multiple locations.
• Provide forms and assist patients with completion.

Responsibilities

• Greet and check-in new patients and schedule appointments at satellite locations.
• Collect co-pays and process payments; update patient records.
• Verify insurance and assist with billing communications as needed.
• Maintain accurate demographic and contact information in the system.
• Ensure smooth check-out and follow-up scheduling.

Skills

Front desk experience

Customer service

Education

High school diploma or GED

Job description

Northeast Georgia Health System is seeking a front desk administrative professional to manage patient check-in, scheduling, and payment processing at multiple locations including Gainesville office. The role emphasizes excellent customer service and accurate data entry to support patient flow.

The ideal candidate will have a high school diploma or GED and at least one year of front desk experience in a hospital or physician's office setting.