Medical Front Desk & Patient Services Coordinator

ATI Physical Therapy; Town of Oconomowoc (WI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

ATI Physical Therapy is seeking a front desk administrative professional to serve as the first point of contact for multiple locations. You will handle patient intake, scheduling, and registration to support accurate billing and claims.

The role requires strong customer service, proficiency in Microsoft Office, and the ability to multitask across clinic systems. Prior health care office experience is a plus, with bilingual skills being beneficial in some clinics.

Qualifications

• Must provide excellent customer service and professional communication.
• Ability to multitask across multiple tasks and systems.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage front desk with strong customer service and multitasking across two practice management systems.
• Manage and facilitate patient scheduling, intake, and check-in processes.
• Perform benefit verifications accurately and timely.
• Ensure charges and documentation are completed and delivered to the client.
• Collect copays and other point-of-service payments.
• Keep clinic stocked and organized as needed.

Skills

Customer service

Multitasking

Scheduling software

Education

1+ years administrative experience

High School diploma or equivalent

Tools

Microsoft Office

Job description

ATI Physical Therapy is seeking a front desk administrative professional to serve as the first point of contact for multiple locations. You will handle patient intake, scheduling, and registration to support accurate billing and claims.

The role requires strong customer service, proficiency in Microsoft Office, and the ability to multitask across clinic systems. Prior health care office experience is a plus, with bilingual skills being beneficial in some clinics.