Medical Office Front Desk & Patient Scheduling Specialist

Infor; Beckley (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Infor is seeking an Administrative Assistant to handle administrative duties within a medical office and perform clerical tasks to support patient care. You will maintain communication between the patient and clinical staff.

The role involves answering calls, scheduling, check-in, insurance forms, processing mail, and assisting with registration and documentation. Candidates should have strong communication skills and be comfortable working in a busy healthcare environment.

Qualifications

• Associate’s degree or equivalent education preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining productivity.
• Experience with data extraction from multiple information systems.
• Proficient in email, calendar, word processing and spreadsheets.

Responsibilities

• Answer incoming calls and route to proper destination.
• Greet and check in patients and visitors; assist with registration.
• Process mail and faxes; prepare Electronic Medical Records.
• Inventory, order, and maintain office supplies.
• Verify insurance eligibility and collect copays.
• Schedule high tech imaging appointments and manage referrals.
• Communicate with clinical staff to gather patient information.
• Update patient demographics and scan insurance cards into charts.
• Coordinate scheduling to minimize missed appointments.

Skills

Telephone skills

Written communication

Interpersonal skills

Prioritization

Analytical skills

Problem solving

Data extraction

Computer skills

Education

Associate’s degree or equivalent

Job description

Infor is seeking an Administrative Assistant to handle administrative duties within a medical office and perform clerical tasks to support patient care. You will maintain communication between the patient and clinical staff.

The role involves answering calls, scheduling, check-in, insurance forms, processing mail, and assisting with registration and documentation. Candidates should have strong communication skills and be comfortable working in a busy healthcare environment.