Medical Office Coordinator & Patient Services

Infor; Coldwater (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Infor in Michigan seeks a Medical Office Administrative Clerk to handle essential clerical duties and support patient care. You will answer calls, schedule appointments, check in patients, and assist with registration and insurance paperwork.

Responsibilities include processing mail, scanning EMR documents, ordering supplies, and maintaining accurate patient information. The role ensures smooth operation in a busy healthcare office and requires strong communication and multitasking skills.

Qualifications

• Associate’s degree or equivalent formal education is preferred; excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and effectiveness; high productivity to support department leaders.
• Excellent analytical and problem-solving skills; experience with data extraction from multiple information systems.
• Proficiency in a variety of computer software programs and/or systems; able to work independently.

Responsibilities

• Answer incoming calls and route to proper destination; create appointments and messages on patients’ behalf.
• Greet and check in patients and visitors; assist with registration and scheduling.
• Process incoming mail and faxes; prepare Electronic Medical Records by scanning documents; manage office supplies.
• Assist patients with completing intake and insurance forms; update patient demographics and verify insurance eligibility.
• Coordinate scheduling of referrals and imaging appointments; communicate with clinical staff to gather patient information.

Skills

Telephone skills

Written communication

Interpersonal skills

Multitasking

Analytical thinking

Problem solving

Data extraction

Computer software proficiency

Independent work

Education

Associate’s degree or equivalent

Tools

Email

Electronic calendar

Word processing

Spreadsheets

Job description

Infor in Michigan seeks a Medical Office Administrative Clerk to handle essential clerical duties and support patient care. You will answer calls, schedule appointments, check in patients, and assist with registration and insurance paperwork.

Responsibilities include processing mail, scanning EMR documents, ordering supplies, and maintaining accurate patient information. The role ensures smooth operation in a busy healthcare office and requires strong communication and multitasking skills.