Medical Office Front Desk Patient Coordinator

R Jason Kent Physical Therapy; Macon (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

R. Jason Kent Physical Therapy in Warner Robins, GA seeks a friendly Medical Office Receptionist to welcome patients and support a team-focused healthcare environment. You will check in patients, schedule appointments, handle calls, verify insurance, and maintain accurate records.

The role requires strong communication, organization, and multitasking in a fast-paced clinic, with a patient-centered approach and reliable teamwork.

Qualifications

• Experience in a medical office or healthcare front desk preferred.
• Familiarity with medical terminology, insurance verification, and billing processes.
• Proficiency with electronic health records (EHR) and scheduling software.
• Strong communication and interpersonal skills with a patient-centered approach.
• Highly organized with ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule and confirm patient appointments using scheduling software.
• Answer and direct incoming phone calls, emails, and patient inquiries.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and medical documentation.
• Coordinate referrals and communicate with insurance providers as needed.
• Manage front desk operations to ensure smooth daily patient flow.

Skills

Communication skills

Interpersonal skills

Organization

Multitasking

Patient-centered care

Education

High school diploma

Tools

EHR software

Scheduling software

Job description

Benefits:

• Health insurance
• Paid time off

About the Role:

R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule and confirm patient appointments using medical scheduling software
• Answer and direct incoming phone calls, emails, and patient inquiries
• Verify insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and medical documentation
• Coordinate referrals and communicate with insurance providers as needed
• Manage front desk operations to ensure smooth daily patient flow

Requirements:

• Prior experience in a medical office or healthcare front desk setting preferred
• Familiarity with medical terminology, insurance verification, and billing processes
• Proficiency with electronic health records (EHR) and scheduling software
• Strong communication and interpersonal skills with a patient-centered approach
• Highly organized with the ability to multitask in a fast-paced environment
• High school diploma or equivalent required
• Professional, dependable, on-time and a true team player

About Us:

R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.