Patient-Centric Medical Front Desk Coordinator

R. Jason Kent Physical Therapy; Macon (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

R. Jason Kent Physical Therapy in Warner Robins, GA seeks a friendly Medical Office Receptionist to welcome patients and support a team-focused healthcare environment. You will check in patients, schedule appointments, handle calls, verify insurance, and maintain accurate records.

The role requires strong communication, organization, and multitasking in a fast-paced clinic, with a patient-centered approach and reliable teamwork.

Qualifications

• Experience in a medical office or healthcare front desk preferred.
• Familiarity with medical terminology, insurance verification, and billing processes.
• Proficiency with electronic health records (EHR) and scheduling software.
• Strong communication and interpersonal skills with a patient-centered approach.
• Highly organized with ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule and confirm patient appointments using scheduling software.
• Answer and direct incoming phone calls, emails, and patient inquiries.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and medical documentation.
• Coordinate referrals and communicate with insurance providers as needed.
• Manage front desk operations to ensure smooth daily patient flow.

Skills

Communication skills

Interpersonal skills

Organization

Multitasking

Patient-centered care

Education

High school diploma

Tools

EHR software

Scheduling software

Job description

R. Jason Kent Physical Therapy in Warner Robins, GA seeks a friendly Medical Office Receptionist to welcome patients and support a team-focused healthcare environment. You will check in patients, schedule appointments, handle calls, verify insurance, and maintain accurate records.

The role requires strong communication, organization, and multitasking in a fast-paced clinic, with a patient-centered approach and reliable teamwork.