Patient Care Coordinator

RECOVRY Physical Therapy PLLC; Village of Garden City (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k) matching

Employee discounts

Job summary

RECOVRY Physical Therapy PLLC in Garden City, NY is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will manage check-ins, scheduling, insurance verification, and billing support to help the clinical team run smoothly.

The ideal candidate has strong customer service, multitasking ability, and proficiency with EMR and MS Office. Prior experience in a medical setting is preferred.

Qualifications

• High school diploma or equivalent; medical administration education is a plus.
• Experience in a medical office or physical therapy clinic preferred.
• Proficiency in EMR and Microsoft Office.
• Strong customer service and communication skills.

Responsibilities

• Greet patients, check them in for appointments.
• Answer calls, respond to inquiries, direct calls as needed.
• Schedule, confirm, and reschedule appointments.
• Verify insurance information and process paperwork.
• Collect co-pays, process payments, and maintain billing records.
• Maintain patient records with confidentiality and accuracy.
• Assist with prior authorizations and insurance claims as needed.
• Keep waiting area/front desk clean, organized, and stocked.
• Support clinical team with administrative tasks.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Education

High school diploma or equivalent

Medical administration training

Tools

EMR systems

Microsoft Office

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discounts

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.

Duties:

• Greet patients warmly and check them in for appointments
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Schedule, confirm, and reschedule patient appointments
• Verify patient insurance information and process necessary paperwork
• Collect co-pays, process payments, and maintain accurate billing records
• Maintain patient records with confidentiality and accuracy
• Assist with prior authorizations and insurance claims as needed
• Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials
• Support the clinical team with administrative tasks as needed

Requirements:

• High school diploma or equivalent required; additional education in medical administration is a plus
• Previous experience in a medical office or physical therapy clinic preferred
• Strong customer service and interpersonal skills
• Proficiency in using electronic medical records (EMR) systems and Microsoft Office
• Ability to multitask and work efficiently in a fast-paced environment
• Knowledge of insurance verification and billing procedures is a plus
• Excellent communication skills, both verbal and written

Compensation:

• Starting salary is $17 per hour, based on experience and qualifications

Benefits (if applicable):

• 401(k)
• 401(k) matching
• Competitive pay based on experience
• Dental insurance
• Health insurance
• Paid time off and holidays
• Vision insurance