Medical Office Receptionist

R Jason Kent Physical Therapy; Warner Robins (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Dental insurance

Vision insurance

Job summary

R Jason Kent Physical Therapy in Warner Robins, GA is seeking a friendly Medical Office Receptionist to greet patients, manage front desk duties, and be the welcoming face of our practice.

You will schedule appointments, verify insurance, handle calls and emails, maintain patient records, and support a coordinated, patient-centered team in a busy clinical setting.

Qualifications

• Experience in a medical office or healthcare front desk setting preferred.
• Familiarity with medical terminology, insurance verification, and billing processes.
• Proficiency with electronic health records (EHR) and scheduling software.
• Strong communication and interpersonal skills with a patient-centered approach.
• Highly organized with the ability to multitask in a fast-paced environment.
• High school diploma or equivalent required.
• Professional, dependable, on-time and a true team player.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule and confirm patient appointments using medical scheduling software.
• Answer and direct incoming phone calls, emails, and patient inquiries.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and medical documentation.
• Coordinate referrals and communicate with insurance providers as needed.
• Manage front desk operations to ensure smooth daily patient flow.

Skills

Medical front desk

Patient communication

Insurance verification

EHR experience

Scheduling software

Multitasking

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Medical scheduling software

Job description

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Vision insurance

About the Role

R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.

Responsibilities

• Greet and check in patients in a warm, professional manner
• Schedule and confirm patient appointments using medical scheduling software
• Answer and direct incoming phone calls, emails, and patient inquiries
• Verify insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and medical documentation
• Coordinate referrals and communicate with insurance providers as needed
• Manage front desk operations to ensure smooth daily patient flow

Requirements

• Prior experience in a medical office or healthcare front desk setting preferred
• Familiarity with medical terminology, insurance verification, and billing processes
• Proficiency with electronic health records (EHR) and scheduling software
• Strong communication and interpersonal skills with a patient-centered approach
• Highly organized with the ability to multitask in a fast-paced environment
• High school diploma or equivalent required
• Professional, dependable, on-time and a true team player

About Us

R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.