Patient-Focused Medical Front Desk Coordinator

Precision Orthopedics & Sports Medicine; Steuart Corner (MD); On-site; USD 18,000 - 24,000; Full time

Job summary

Precision Orthopedics & Sports Medicine is seeking a Front Desk Receptionist to greet patients, answer calls, and provide clerical support in a fast-paced clinical setting. Under the direction of the Office Manager, you will help coordinate appointments, assist physicians and staff, and ensure a smooth patient experience.

The ideal candidate has 1–3 years in a healthcare front desk role, basic medical terminology, HIPAA knowledge, strong organizational and IT skills, and a professional,

Qualifications

• 1-3 years’ experience at a healthcare facility in a Medical Receptionist or Front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about the Patient Experience.

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties in relation to providing operational support to the office.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office.
• Provide direct Administrative assistance to the Practice Manager.
• Actively speak up and provide patient safety and patient experience recommendations.
• Adhere to company-wide policy and procedures.
• Other duties will be assigned as the office grows with patient volume.

Skills

Healthcare experience

HIPAA regulations

Organizational skills

Communication skills

IT skills

Discretion

Patient experience

Job description

Precision Orthopedics & Sports Medicine is seeking a Front Desk Receptionist to greet patients, answer calls, and provide clerical support in a fast-paced clinical setting. Under the direction of the Office Manager, you will help coordinate appointments, assist physicians and staff, and ensure a smooth patient experience.

The ideal candidate has 1–3 years in a healthcare front desk role, basic medical terminology, HIPAA knowledge, strong organizational and IT skills, and a professional,