Ambulatory Clinic Administrative Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Aurora Health Care is seeking an administrative support professional to greet patients, manage appointments, and handle routine inquiries. The role involves coordinating calendars, entering information into the patient system, and supporting various clerical tasks in a fast-paced health care setting.

The ideal candidate will have strong Microsoft Office skills, good organizational abilities, and prior experience in scheduling and customer service.

Qualifications

• High School Diploma or equivalent required.
• Typically 1 year of scheduling, customer service, and administrative/clerical experience preferred.
• Proficient in Microsoft Office and data entry; strong organizational skills needed.

Responsibilities

• Greet patients and visitors promptly and courteously; collect co-payments and handle routine inquiries.
• Schedule and manage calendars for appointments, meetings, and travel; coordinate related logistics.
• Enter patient information into computer systems and coordinate with physician offices as needed.
• Answer and screen calls, triage clinical questions, and resolve issues.
• Assemble and release patient records; work with Medical Records for notes or information requests.
• Generate, modify, and distribute basic reports as required.
• Handle mail, documents, and office equipment; maintain supplies.

Skills

Multi-tasking

Microsoft Office

Organization

Communication

Office equipment operation

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

Aurora Health Care is seeking an administrative support professional to greet patients, manage appointments, and handle routine inquiries. The role involves coordinating calendars, entering information into the patient system, and supporting various clerical tasks in a fast-paced health care setting.

The ideal candidate will have strong Microsoft Office skills, good organizational abilities, and prior experience in scheduling and customer service.