Medical Office Coordinator – Patient Scheduling & Admin

C340 UMass Memorial Medical Group, Inc.; Medway (MA); On-site; USD 8,200 - 10,000; Full time

Benefits offered by this job

Signing bonus available

Job summary

UMass Memorial Health is seeking an organized Administrative Scheduler to coordinate inpatient and outpatient visits, registrations, and referrals. The role requires accuracy, patient-focused service, and collaboration with care teams in a busy central Massachusetts setting.

Responsibilities include insurance verification, new patient intake, and maintaining patient charts with HIPAA compliance. Strong MS Office and EHR skills are essential for success in this important support position.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedule inpatient and outpatient visits, procedures, and tests with patients and staff.
• Register patients, verify insurance eligibility, obtain referrals/authorizations.
• Assist with new patient intake and collect demographics/insurance data.
• Provide patient-centered communication and coordination with caregivers.

Skills

Medical office experience

Microsoft Office

EHR systems

Organizational skills

Communication skills

Confidentiality

Multitasking

Education

High School diploma

Medical secretary training

Tools

None

Job description

UMass Memorial Health is seeking an organized Administrative Scheduler to coordinate inpatient and outpatient visits, registrations, and referrals. The role requires accuracy, patient-focused service, and collaboration with care teams in a busy central Massachusetts setting.

Responsibilities include insurance verification, new patient intake, and maintaining patient charts with HIPAA compliance. Strong MS Office and EHR skills are essential for success in this important support position.