Medical Office Coordinator: Patient-First Admin & Scheduling

SCA Health; Fort Thomas (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Beacon Orthopaedics & Sports Medicine in Fort Thomas, KY is seeking a Medical Office Coordinator to manage front office operations, patient relations, check-in/out, scheduling, and insurance verification. You will ensure accurate charge entry, assist with co-pays, maintain a welcoming environment, and support the care team using EHR systems and MS Office.

Strong communication and multitasking in a fast-paced clinic are essential.

Qualifications

• High school diploma or equivalent.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in EHR systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets patients and visitors in person or over the phone.
• Registers new patients and updates demographics with detailed information.
• Schedule appointments and manage patient flow.
• Ensure timely and accurate charge entry into the billing system and assist with co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting environment.

Skills

Communication

Organizational skills

EHR proficiency

MS Office

Education

High school diploma

Tools

MS Office Suite

Job description

Beacon Orthopaedics & Sports Medicine in Fort Thomas, KY is seeking a Medical Office Coordinator to manage front office operations, patient relations, check-in/out, scheduling, and insurance verification. You will ensure accurate charge entry, assist with co-pays, maintain a welcoming environment, and support the care team using EHR systems and MS Office.

Strong communication and multitasking in a fast-paced clinic are essential.