Patient Services Coordinator - Medical Office

Sca-Health-

Fort Thomas (KY)

On-site

USD 22,000 - 28,000

Full time

5 days ago

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Job summary

Beacon Orthopaedics & Sports Medicine in Fort Thomas, Kentucky, is seeking a diligent Medical Office Coordinator to manage front desk functions, patient check-in/out, scheduling, and insurance verification. You will ensure timely charge entry, assist with co-pays, greet patients, and maintain a clean, welcoming office environment while upholding healthcare regulations.

The ideal candidate has at least one year of medical office experience, excellent communication, and proficiency with EHR

Qualifications

High school diploma or equivalent.
Minimum of one year in the medical office setting.
Excellent communication and organizational skills.
Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
Ability to multitask and work in a fast-paced environment.

Responsibilities

Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information.
Schedule appointments and manage patient flow.
Ensure timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
Handle patient inquiries, concerns, and complaints.
Order and manage office supplies and equipment.
Maintains a clean, inviting, and friendly environment.