Patient Access & Medical Office Coordinator

Johns Hopkins Medicine; Washington, Baltimore (District of Columbia, MD); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Paid Time Off & Holidays

Tuition assistance

Refer a friend program

Health & Wellness programs

Job summary

Johns Hopkins Community Physicians is seeking a Medical Office Assistant to join our team in Maryland. You will handle scheduling, patient communications, and front-desk duties, ensuring smooth clinic operations and high-quality patient service.

The role requires a high school diploma or GED with 2+ years in healthcare or customer service; EPIC experience is a plus. Full-time day shift with competitive benefits and opportunities for growth within Johns Hopkins Medicine.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!

Responsibilities

• Provide excellent customer service to our patients at JHCP.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Verify insurance and collect demographics.

Skills

Customer service

Call handling

Appointment scheduling

Education

High School Diploma or GED

Tools

EPIC

Job description

Johns Hopkins Community Physicians is seeking a Medical Office Assistant to join our team in Maryland. You will handle scheduling, patient communications, and front-desk duties, ensuring smooth clinic operations and high-quality patient service.

The role requires a high school diploma or GED with 2+ years in healthcare or customer service; EPIC experience is a plus. Full-time day shift with competitive benefits and opportunities for growth within Johns Hopkins Medicine.