Healthcare Office Coordinator - Scheduling & Admin

C250 UMass Memorial Health - Harrington Hospital, Inc.; Southbridge (MA); On-site; USD 25,000 - 45,000; Full time

Job summary

UMass Memorial Health is seeking an Office Coordinator to oversee the admin staff, ensure daily office operations, and support accurate patient registration and scheduling. You will back up colleagues, manage supplies, and handle project work as needed.

The role requires at least two years of hospital billing experience, strong communication, and a commitment to exemplary customer service. This is a full-time, on-site position with a day shift in Central Massachusetts.

Qualifications

• Two years minimum hospital billing experience
• Strong understanding of hospital and third-party billing procedures, proactive problem-solving, and effective communication with patients, staff, and leadership.

Responsibilities

• Support patient registration and scheduling with cross coverage.
• Serve as back-up when colleagues are out on leave.
• Ensure office supplies are stocked and office equipment is functional.
• Uphold policies and participate in meetings and trainings.
• Verify initial authorizations and ensure accurate charge entry and diagnosis information.

Skills

Hospital billing

Problem solving

Communication

Customer service

Education

High School Diploma

Associates Degree

Tools

Allscripts

Job description

UMass Memorial Health is seeking an Office Coordinator to oversee the admin staff, ensure daily office operations, and support accurate patient registration and scheduling. You will back up colleagues, manage supplies, and handle project work as needed.

The role requires at least two years of hospital billing experience, strong communication, and a commitment to exemplary customer service. This is a full-time, on-site position with a day shift in Central Massachusetts.