Medical Office Coordinator — Patient Care & Admin

UMass Memorial Health; Worcester (MA); On-site; USD 60,001,000 - 83,871,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a medical office administrator to coordinate daily office activities, transcribe reports, manage schedules, and support educational programs. This role emphasizes accuracy, patient interaction, and efficient administrative processes.

The position requires a high school diploma and specialized medical secretarial training, with 2–3 years of relevant experience. A signing bonus may be available and the team values respectful, patient-centered care.

Qualifications

• High School diploma.
• 6-12 months additional specialized medical secretarial/medical office training.
• 2-3 years of medical secretarial/administrative support experience.

Responsibilities

• Coordinate medical office activities and staff, including training and scheduling; monitor performance.
• Transcribe medical reports from physicians and proofread manuscripts and papers.
• Attend meetings as recording secretary and distribute agendas/minutes.
• Coordinate residency/fellowship/education programs for divisions.
• Prepare standard letters for physicians' responses to routine inquiries.

Skills

Medical secretarial experience

Office administration

Communication

Education

High School diploma

Medical office training

Tools

Word processing

Spreadsheet

Presentation graphics

Database

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a medical office administrator to coordinate daily office activities, transcribe reports, manage schedules, and support educational programs. This role emphasizes accuracy, patient interaction, and efficient administrative processes.

The position requires a high school diploma and specialized medical secretarial training, with 2–3 years of relevant experience. A signing bonus may be available and the team values respectful, patient-centered care.