Medical Office Coordinator

1200 The General Hospital Corporation; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

1200 The General Hospital Corporation is seeking an Administrative Assistant to support smooth practice operations under general supervision at our Mass General Brigham facility. Responsibilities include patient scheduling, check-in/check-out, billing forms processing, and EPIC system tasks.

The role requires a high school diploma (CMAA preferred) and 2–3 years of office experience, with on-site duties at the Back Bay center in Boston. Strong organizational and communication skills are essential.

Qualifications

• Proficiency with all Office Suite and standard clerical procedures.
• Ability to use the phone system and handle routine/incoming calls.
• Strong written communication and clear email/memo composition.
• Excellent time management and ability to prioritize multiple tasks.
• Well-organized with attention to detail and accurate record-keeping.
• May assist with remote work as needed to ensure coverage.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; check-in and check-out duties.
• Answer telephones and schedule appointments; respond to routine inquiries.
• File materials in patient folders and print schedules; process billing forms.
• Scan documents to patient records and EPIC; call for records and test results.

Skills

Office Suite proficiency

Phone system handling

Time management

Written communication

Multi-tasking

Remote work support

Education

High School Diploma

CMAA certification preferred

Tools

EPIC

Job description

1200 The General Hospital Corporation is seeking an Administrative Assistant to support smooth practice operations under general supervision at our Mass General Brigham facility. Responsibilities include patient scheduling, check-in/check-out, billing forms processing, and EPIC system tasks.

The role requires a high school diploma (CMAA preferred) and 2–3 years of office experience, with on-site duties at the Back Bay center in Boston. Strong organizational and communication skills are essential.